How to SEND MONEY via Western Union

Last Updated : Wednesday, 04 September, 2019 05:54:51 PM

A. GENERAL

Western Union
Western Union is a global leader in money transfer services with 150 years of experience on quick, reliable and convenient money transfers. For more information, please visit www.westernunion.com
Western Union Money Transfer

A Western Union Money Transfer is the transfer of funds to an individual from a Western Union Agent in a specified location to a Western Union Agent at another location. Western Union has an Agent network of approximately 445,000 locations worldwide.

B. SENDING MONEY

What do I need to provide to conduct a Western Union Money Transfer?
You would need the following documents:
- Original Identity Card for Malaysians or Original Passport and Working Permit for non-Malaysians.
- Your Receiver’s Location and Identification Details.

To which countries am I able to send a Western Union Money Transfer?
You can send money to over 445,000 Western Union Agent locations in more than 220 countries and territories. Service is not available to restricted countries such as Cuba, North Korea, Burma and Iran.

How does my receiver collect their Western Union Money Transfer? What do they need to provide?
To collect the money transfer, your receiver will need to complete a "To Receive Money" form at any Western Union Agent location in their country. They will need to provide proper identification or answer a test question. The agent will than pay the transfer amount to your receiver.

For money transfer, what is the mode of payment made to my receiver?
For money transfer, the receiver can opt to receive cash or credit to a Bank Account. International transactions are paid in the respective local currencies at the receiving countries.

What are Western Union Agent locations?
Western Union Agents locations are independent businesses that provide money transfer services to their customers on behalf of Western Union. Outside Malaysia, agents include :
1- well-known financial institutions,
2- post offices,
3- airports,
4- stations,
5- currency exchange offices,
6- travel agencies

Where can I find the locations of Western Union Agents?
Western Union agent locations can be found at www.westernunion.com/agentLocator

What is a MTCN (Money Transfer Control Number)?
A Money Transfer Control Number is a tracking number generated once you have successfully completed a Western Union Money Transfer.

What do I do with my Money Transfer Control Number (MTCN)?
You should provide your receiver with the MTCN as they may need this to collect their funds. The MTCN will also be required when you or your receiver contact Western Union for assistance or to track the status of your money transfer.

How quickly will the funds be available to my receiver?
Generally, funds are available within 10 minutes.

Will I receive any notifications that the receiver has collected the money?
No; however, you have the option of calling the toll-free Western Union line (1-800-813-399) to check on the status of the money transfer. You will need the MTCN (Money Transfer Control Number) to track the transfer.

Is there any way to know the status of a money transfer?
Calling the toll-free Western Union line at 1-800-813-399 will enable you to check the status of your money transfer. You will need the MTCN (Money Transfer Control Number) to track the transfer.

How can I change or cancel a Western Union Money Transfer?
Call Western Union directly at 1-800-813-399. Please note, the foreign exchange, fees, and service charges may not be reversed and is at Western Union’s discretion.

C. RECEIVING MONEY

How can I receive a Western Union Money Transfer?
Please visit any AmBank Branch.

What do I need to provide to receive a Western Union Money Transfer?
i. Original Identity Card for Malaysians or Original Passport and Working Permit for non-Malaysians
ii. Your Sender’s Identification Details

D. FEES & FOREIGN EXCHANGE

How much is the fee charged to send a Western Union Money Transfer from a Branch?
The fee varies based upon the country you are sending to and the amount of money you are sending. Visit any AmBank Branch or call 03-2178 8888 to request an FX and Fee Inquiry.

What foreign exchange rates are used for a Western Union Money Transfer transaction?
As an agent of Western Union, the exchange rate is set by Western Union.

Will I be advised of the exchange rate prior to the money transfer being submitted?
Yes. You will always be advised of both the exchange rate and the transaction fee prior to proceeding with your money transfer.

FORMS TO RECEIVE MONEY

Western Union
www.westernunion.com.my/en

Western Union Financial Services (Western Union) is The world's largest money transfer network. Under Western Union's system you can send and receive money to and from around the world in a fast, save, easy and trusted way.

Western Union is one of the most trusted remittance network in the world.

Fast
- With Western Union, money is received minutes after being sent Convenient
- Western Union is located in over 190 countries and territories with over 200,000 agent locations around the globe and can be found in most banks, post offices, railway stations and airports

Reliable
- Western Union has offered money transfer for over 130 years. It uses advanced technology and it's unique worldwide computer network allows immediate payout in over 190 countries and territories around the world

Safe
- Each money transfer is protected by Western Union safety system, recognized worldwide and can be located with a control number, thus ensuring the payment of the money you sent, quickly, only to the receiver

Receiver pays no fee
- A one-time fee is charged to the sender with the full amount given to the receiver in an instant cash payout

Easy
- No bank account is required to send money through Western Union

• Western Union Agent locations/Addresses in Tawau
Western Union agent in Tawau. Usually banks with WU service have a yellow and black signboard.
• HONG LEONG BANK BERHAD
GROUND AND 1ST FLOOR LOT 1 BLOCK 35 FAJAR COMMERCIAL COMPLEX
TAWAU, 91013, SABAH
Standard Banking Days
6089-770391
1 - Press "D" button to get a queue number
2 - No photocopy of IC is necessary. The bank staff will fill up a necessary form for you then have you signature on the completed form.
3- Present your original IC and the bank verify by your thumb scan.
• PUBLIC BANK BERHAD
TB 1280 & TB 1281 BINTANG GARDEN, TAWAU, 91007, SABAH
Standard Banking Days
6089-913262
1) Get a que docket. Press "D" button.
2) On the form, tick on the box of : Service and specify web services (for adsese account)
3) Public Bank Bintang Garden need copy IC

• PUBLIC BANK BERHAD
TB 304A AND 304B BLOCK 34 FAJAR COMPLEX, TAWAU, 91000, SABAH
Standard Banking Days
6089-761311
1 - Press "D" button to get a queue number. The que number is a 4 digit staring with 5***
2 - No photocopy of IC is necessary. Just present you original IC and the bank verify your identify by your thumb scan.
• AMBANK M BERHAD
LOT 13 AND 14
SABINDO SQUARE, JALAN DUNLOP, TAWAU, 91007, SABAH
Monday to Saturday
6089-770430

• CIMB BANK BERHAD
BLOCK 30 KOMPLEKS FAJAR JALAN HAJI KARIM, TAWAU, 91000, SABAH
Standard Banking Days
6089-762200
• RHB BANK BERHAD
GROUND & 1ST FLOOR LOT 5 BLK 2 FAJAR COMPLEX JALAN MAHKAMAH, TAWAU, 91000, SABAH
Standard Banking Days
6089-763911
_______________________________________
• AGROBANK
NO 7 BLOCK N JALAN DUNLOP
BDR SABINDO PETI SURAT 60157
TAWAU, 91011, SABAH
Standard Banking Days
6089-773222
________________________________________
• BANK RAKYAT
TINGKAT BAWAH AND SATU TB NO 255C
JLN DUNLOP
TAWAU, 91007, SABAH
Standard Banking Days
________________________________________
• BANK SIMPANAN NASIONAL
TINGKAT BAWAH AND 1 LOT 24 AND 25 LORONG SABINDO SQUARE SABINDO SQUARE
TAWAU, 91000, SABAH
Standard Banking Days
6089-763947
________________________________________

________________________________________
• HORIZON REMIT SDN BHD
SHOP LOT 32 COMMERCIAL COMPLEX SABINDO JA
TAWAU, 91000, SABAH
Monday to Sunday
603-20703786
________________________________________
• POS MALAYSIA BERHAD
JALAN PEJABAT POS
TAWAU, 91000, SABAH
Standard Postal Days
6089-763555
________________________________________
• POS MALAYSIA BERHAD
JALAN TUN HAMDAN
TAWAU, 91000, SABAH
Standard Postal Days
6089-776060

Western union in Tawau.
Western Union offers an easy way for families and friends to send money almost anywhere in the world.
Just within a few minutes the transferred money is available to the receiver.
You can receive the Western Union transfer at any Tawau's Client Service Centers after filling out the money reception form.
How to SEND MONEY via Western Union (Money Transfer via Western Union)

Western Union Payment Instruction :

Receiver Name :
Receiver Address :

The easiest, fastest & most safe way to send payment worldwide.
Visit any Western Union branches or agents that near by your staying area.
Complete the "To Send Money" form. and give the money to the counter
Return the form with valid identification, the cash amount to be sent and the transfer fee to the counter clerk.
Collect your receipt and the 10-digit Money Transfer Control Number (MTCN).
# Inform your receiver REFERENCE No - 10 digits numbers, so the receiver could collect the money at his/her local agent.

Sender must provide all requested information as below :

01. SENDER FIRST NAME :
02. SENDER MIDDLE NAME :
03. SENDER LAST NAME :
04. ADDRESS :
05. STREET NAME :
06. CITY :
07. POSTAL CODE :
08. COUNTRY
09. TEL NO :
10. TEST QUESTION : If Any
11. ANSWER : If Any
12. MONEY TRANSFER CONTROL NO (MTCN) :
13. AMOUNT TRANSFER : $USD
14. AMOUNT EXPECTED : MYR